FAQ

Frequently Asked Questions

 

What is EDSCO's ABN?

EDSCO's ABN is 13 010 460 509.

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Can anyone shop at EDSCO?

YES, we are open to the Public.

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What are your opening hours?

Our EDSCO Superstore is open Monday to Friday 9.00am -5.00pm and Saturday 9.00am – 1.00pm.

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What is EDSCO's street address?

12B Windorah Street, Stafford QLD 4053

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Can I have my own EDSCO Account?

Simply read carefully the account conditions and then complete and send the Teacher Account Application Form. (Accounts are offered to teachers only)

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Can I see resources "On Approval"?

Yes, if you are an EDSCO account holder, we'll send you resources "On Approval". Refer to our "On Approval" Policy.

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How do I find out about new resources?

  • Ask to be put on our mailing list and we'll regularly send you brochures of outstanding resources.
  • Like our Facebook page
  • Join our email list to be kept informed via email
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How can I pay my EDSCO account when it is due?

There are a number of ways -

  • Pay when you visit our Superstore by cash, cheque or credit card;
  • Post EDSCO a cheque or, fax or post your credit card details for the amount owing;
  • Phone EDSCO during working hours and pay by credit card;
  • Educational Institutions and EDSCO account holders are encouraged to pay by direct debit.
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What is the EDSCO Refund Policy?

For resources bought on a Firm Sale basis, we may exchange* them but do not refund unless the resources are faulty, or do not do as advertised, or do not do what the sales person said they would at the time of purchase. With faulty resources, we'll either refund or replace at your discretion. Please refer to our Refund Policy.
For resources 'On Approval', please refer to our On Approval Policy.
* The resources must be in a saleable condition.

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I am Head of Curriculum. Will EDSCO present a display of resources at my school?

Yes, of course we will. We are happy to assist you in any way that we can - from a representative visiting your school to sending resources "On Approval" to your school.

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Does EDSCO mount displays at conferences?

Yes, EDSCO sponsors many conferences each year. Please contact Michael Young for further details.

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Does EDSCO have a Privacy Policy?

Yes. Please click here to view our Privacy Policy.

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Can I download an EDSCO Order Form to fax through an order to 07 3356 6272?

Yes. Please click on EDSCO Order Form to download your copy of our Order Form.

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